Privacy Policy

STUDIIO 96 respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase.

By using our website, you agree to the practices described in this policy.

Information We Collect

When you visit our website or place an order, we may collect certain personal information including:

• Name

• Email address

• Billing address

• Shipping address

• Phone number

• Payment information

• Order history

• Website usage data (such as browsing behaviour)

This information is collected when you:

• Place an order

• Contact us via email or contact forms

• Subscribe to newsletters or marketing communications

• Browse our website

How We Use Your Information

Your information is used to:

• Process and fulfil orders

• Provide customer service and respond to enquiries

• Send order confirmations and delivery updates

• Improve our website and customer experience

• Detect and prevent fraudulent transactions

• Send marketing communications (only if you opt in)

We only collect information that is necessary to operate our business and provide our services.

Payment Processing

Payments made through our website are processed securely by third-party payment providers.

STUDIIO 96 does not store or have access to your full payment card details.

Payment providers may include services such as:

• Stripe

• PayPal

• Klarna

• Other secure payment gateways available at checkout

These providers process payment information according to their own privacy policies.

Shipping & Delivery Partners

To deliver your orders, we may share relevant information such as your name, address, and contact details with courier and logistics providers.

These may include services such as:

• Royal Mail

• DPD

• UPS

• FedEx

• Parcel2Go

This information is used solely for the purpose of delivering your order.

Website Analytics & Cookies

Our website may use analytics tools and cookies to understand how visitors interact with our site.

This information helps us:

• Improve website functionality

• Understand customer browsing behaviour

• Improve product pages and user experience

Analytics tools may include services such as:

• Google Analytics

• Squarespace Analytics

• Marketing and advertising tools

Cookies can be managed through your browser settings or through our website cookie preferences.

Data Storage & Security

We take appropriate measures to protect your personal data.

Your information is stored securely and only accessed when necessary for business operations.

We use trusted platforms and secure website technology to help protect your data from unauthorised access or misuse.

Data Retention

We retain personal information only for as long as necessary to:

• Fulfil orders

• Maintain accurate financial records

• Comply with legal or tax obligations

• Provide customer support if required

Your Rights

Under UK data protection laws, you have the right to:

• Request access to your personal data

• Request correction of inaccurate information

• Request deletion of your personal data (where legally applicable)

• Withdraw consent to marketing communications

If you wish to exercise any of these rights, please contact us using the details below.

Third-Party Services

Our website may contain links to external websites or services.

STUDIIO 96 is not responsible for the privacy practices of third-party websites. We encourage users to review the privacy policies of any external sites they visit.

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements or business practices.

Any updates will be posted on this page with the revised date.

Contact

If you have any questions regarding this Privacy Policy or how your information is used, please contact:

info@studiio96.com